cancellation policy
We understand that travel plans can change, and we aim to offer flexibility while protecting the integrity of our small, privately-run villa operation.
Standard Cancellation Terms:
- Free cancellation for any booking canceled 14 days or more before the scheduled check-in date.
- If canceled 7 to 13 days before arrival, 50% of the total booking amount will be refunded.
- If canceled less than 7 days before arrival, or in case of no-show, the booking is non-refundable.
Modifications:
- Date changes are allowed up to 14 days before arrival, subject to availability and seasonal rate differences.
- Reductions in the length of stay may be considered case by case, but may incur partial charges depending on notice and occupancy.
In Case of Force Majeure:
In the event of natural disasters, government travel restrictions, or other extraordinary circumstances beyond your control, we’ll do our best to offer a rebooking option or credit, valid for a future stay within 12 months.
How to Cancel:
Please contact us directly at [your email/WhatsApp number] to request a cancellation or change. We recommend you notify us as early as possible to maximize your options.
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